Syncly : AI-Powered Customer Feedback Analysis & Prioritization

logo of Syncly

What are the key features of Syncly?

  • Sentiment analysis.
  • Auto prioritization.
  • Automated tagging.
  • Integrations.
  • Visualize data.
  • Customer feedback auto-categorization.
  • Keyword tracker.

Uncover Hidden Issues: Proactive Customer Sentiment Analysis with Syncly AI

Real-Time Detection of Negative Customer Signals with Syncly AI

Unleash AI Tagging Power: Conquer Customer Feedback with Syncly

Syncly AI Automates Tagging & Unveils Actionable Insights

10X Your Customer Service Efficiency: Prioritize Issues with Syncly's AI

 Real-Time Issue Identification with Syncly AI

Effortless Data Visualization: Syncly AI Generates Charts in Seconds

Syncly AI Automates Data Visualization

What are the use cases of Syncly?

  • Improve customer experience.
  • Identify the most critical real-time issues.
  • Replacing productboard with Syncly.
  • Replacing Notion with Syncly.
  • Building SSOT from hundreds of channels on Discord.
 

Meet Syncly - Empower your CX Team with Customer Feedback Analysis to Drive Revenue Growth  (Source : Youtube Channel : Syncly )

What are the pros and cons of Syncly?

Pros of Syncly

  • Uses AI to categorize customer feedback.
  • Identifies negative sentiment in customer feedback.
  • Integrates with various communication channels.
  • Provides easy-to-use reports.
  • Proactive identification of customer issues.
  • Improves customer experience.
  • Identifies critical customer issues.
  • Provides real-time insights.
  • Surfaces hidden negative signals in customer communication.

Cons of Syncly

  • Cost.
  • Over-reliance on AI.

What can Syncly do?

  • Syncly analyzes your customer feedback and categorizes it by topic.
  • It uses AI to spot unhappy customers and prioritize their feedback. 
  • Syncly connects with various communication channels to gather all your feedback. 
  • It gives you clear reports and charts to visualize customer sentiment.

How can Syncly help my business?

  • Syncly helps you identify the biggest customer issues quickly.
  • It can help you improve your customer experience (CX) by addressing negative feedback.
  • Syncly can even replace other feedback tools like Notion or Productboard.

Syncly Alternatives

  • Hotjar.
  • UserTesting.
  • Delighted.

How does Syncly compare to the alternatives?

Syncly focuses specifically on analyzing existing customer feedback, while Hotjar and UserTesting gather new data. Delighted focuses on measuring customer satisfaction through surveys.

Syncly Integrations

Customer Support

  • Intercom
  • Zendesk
  • Front
  • HelpDesk
  • Atlas
  • Gorgias

CRM

  • Salesforce
  • Hubspot

Survey

  • SurveyMonkey
  • Typeform

Email

  • Gmail

Call Recording

  • Grain
  • Gong

Community

  • Slack
  • Discord

Automation

  • Zapier
  • Excel/CSV

Output

  • Jira
  • Linear

ai tool pricing icon  Syncly pricing

  • Syncly offers a 7 day free trial for its custom paid plans.

faqs icon for ai toolsSyncly FAQ's

What is Syncly?

Syncly is an AI tool that helps you understand customer feedback.

How can I try Syncly?

Syncly offers a free 7-day trial.

Does Syncly analyze text from all customer interactions?

Syncly focuses on written feedback from emails, chats, surveys etc.

Can I use Syncly to identify specific keywords in customer feedback?

Yes, using the keyword tracker tool.

How does Syncly differ from sentiment analysis tools focused on social media?

Syncly focuses on internal customer communication, while social media tools analyze public sentiment.

How much does Syncly cost?

Syncly offers custom paid plans and a 7-day free trial.

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Disclaimer: The content on this website is written and reviewed by experts in the fields of Artificial Intelligence and Software. Additionally, we may incorporate public opinions sourced from various social media platforms to ensure a comprehensive perspective. Please note that the screen shots and images featured on this website are sourced from Syncly website. We extend our gratitude and give full credit to Syncly for their valuable contributions. This page may include external affiliate links, which could earn us a commission if you decide to make a purchase through those links. However, the opinions expressed on this page are our own, and we do not accept payment for favorable reviews.