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how do ai-powered product tours impact user engagement and retention?

🕙 Asked 2 months ago
ai-generated tour ai-powered onboarding product tours

ai-driven onboarding tools like product fruits tours create interactive walkthroughs to help users navigate a product. but do these automated guides actually improve user engagement and retention? do users find them helpful, or do they prefer traditional tutorials and live support? could ai-powered onboarding make users feel more independent, or does it risk feeling impersonal? what factors determine whether an ai-generated tour is truly effective?

Author Avatar Anastászie
Maeve Maeve

AI-powered product tours can improve engagement and retention by making onboarding smoother and more interactive. They help users feel independent, but effectiveness depends on personalization, clarity, and adaptability. While they reduce the need for manual guidance, a balance with human support is still key for complex needs.

🕙 Commented 2 months ago