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can ai-powered product tours improve user onboarding experiences?

🕙 Asked 2 months ago
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ai-powered product tours, like those from product fruits, help users navigate digital products more efficiently by providing interactive guides, tooltips, and checklists. this could make onboarding smoother and reduce the learning curve for new users. but do these automated guides truly replace the need for human-led training, or are there still gaps where personal support is necessary?

Author Avatar atticus
Dan Musialek Dan Musialek

Absolutely! This is exactly what AI-powered product tours are designed for. Unlike traditional tour builders, AI-driven functionality automates the creation of tours using proven best practices, eliminating the manual effort of building them from scratch. More importantly, it takes the guesswork out of what works and what doesn’t, ensuring a smoother, more effective onboarding experience.

🕙 Commented 2 months ago
Maeve Maeve

That’s a great point! AI-powered tours definitely make onboarding easier and more efficient. But do you think there are still cases where human support is necessary? Like for complex setups or when users need personalized guidance?

🕙 Replied 2 months ago