BMC Helix Insights: Type-Specific Updates

BMC Helix Updates by Year and Month

7 Significant Changes from the Last 6 Months

Date Update Type Description View
14-05-2025 BMC Control-M Unveils Interactive Tours for Workflow Automation Feature BMC Software introduces on-demand product tours for Control-M, showcasing its ability to simplify and automate workflows across hybrid environments. Explore end-to-end orchestration, streamlined data pipelines with platforms like Snowflake, and unified visibility in one interface. These interactive tours demonstrate how Control-M enhances operational efficiency for businesses. Visit BMC’s website to access the tours and optimize your workflow management.
07-05-2025 BMC Helix 25.2 Boosts IT Efficiency with Custom AI Agents and AIOps Enhancements Feature BMC Helix 25.2 introduces powerful AI-driven features, including custom AI agents via BMC HelixGPT Agent Builder and enhanced tools like Post Mortem Analyzer and Ops Swarmer, to streamline IT service management and AIOps. Recognized as a top performer in The Forrester Wave™: AIOps Platforms, Q2 2025, the platform improves incident resolution and collaboration through Microsoft Teams integration. These updates empower IT teams to prevent major incidents and optimize application performance in complex environments.
03-05-2025 BCX Boosts ROI and Cuts IT Costs with BMC Helix ITSM on AWS Showcase BCX has transformed customer support for a major utility provider using BMC Helix ITSM, achieving an 18% ROI increase, 13% better first-call resolution, and a 78% drop in event noise. By moving to AWS, BCX automated key IT operations and introduced self-service features that cut monthly service costs. The implementation supports faster service, smarter monitoring, and improved end-user experience. Explore how BMC Helix is helping enterprises reduce IT expenses and scale digital transformation.
29-04-2025 BMC Control-M Product Tours Showcase Seamless Workflow Orchestration Service BMC Software’s Control-M product tours offer an in-depth look at automating and scaling workflows across hybrid and cloud environments. Explore end-to-end orchestration, simplified data pipelines with platforms like Snowflake, and unified visibility through a single interface. These on-demand tours demonstrate how Control-M enhances operational efficiency for businesses. Register now to access the tour library and see Control-M in action.
17-04-2025 BMC Honors 2025 Solution Provider Partners for Innovation Company News BMC celebrates 2025 Solution Provider Partners for driving innovation with BMC Helix. See the winners list and explore BMC now!
16-04-2025 Jett Enhances Control-M SaaS with AI-Driven Workflow Insights Feature Jett, the new GenAI advisor for BMC Helix Control-M SaaS, simplifies multi cloud management software with natural language queries. It speeds up troubleshooting and boosts cloud it service management efficiency. The tool offers visual insights to optimize workflows. Explore Jett’s features to streamline your IT operations today!
15-04-2025 BMC’s Jett and AMI Assistant Transform IT with AI Innovation Feature Jett, BMC’s GenAI advisor for Control-M SaaS, simplifies multi cloud management software with easy workflow solutions. The BMC AMI Assistant boosts cloud it service management for mainframes. These tools speed up tasks and improve efficiency. Discover how Jett and AMI Assistant can enhance your IT operations!