Knowly AI vs Freshworks vs Kodosumi: Which Social Commerce tool is Best in 2025?

All these tools Knowly AI , Freshworks , Kodosumi offer flexible pricing models suitable for Collectors, resellers, shoppers, and small businesses seeking AI-powered solutions to enhance their Social Commerce efforts.

Knowly AI

Starting from
$7.9/month

Freshworks

Starting from
Free
Pricing Model:
  • Free - 0
  • Growth Plan - $15/agent/month
  • Pro Plan - $49/agent/month
  • Enterprise Plan - $79/agent/month

Kodosumi

Starting from
free

These AI tools are among the best Social Commerce tools available in 2026. For Collectors, resellers, shoppers, and small businesses, tools like Knowly AI , Freshworks , Kodosumi help streamline the Social Commerce process by offering AI-powered features.

What is Knowly AI?

Knowly AI is an advanced AI platform that empowers businesses, startups, and enterprises with reliable AI agents that automate web browsing routines and integrate with internal knowledge bases. Founded by a team led by YT, Knowly learns user-specific browsing patterns to eliminate repetitive tasks, delivering curated information with precision. Unlike generic AI chatbots, it offers secure, scalable deployment options cloud, on-premises, or private cloud making it ideal for cybersecurity professionals, data analysts, and business strategists.

What is Freshworks?

Freshworks is a global leader in AI-driven IT service management (ITSM) solutions, offering businesses of all sizes a smarter way to manage IT operations. Its flagship platform, Freshservice, is trusted by over 68,000 businesses worldwide, including RingCentral, Chargebee, and TaylorMade, for its scalability, ease of use, and rapid return on investment (ROI).

What is Kodosumi?

Kodosumi is an open-source, distributed runtime environment designed to manage and execute AI agent services at an enterprise scale. Built on Ray, a powerful distributed computing framework, it simplifies the deployment, scaling, and monitoring of agentic workflows using Python, FastAPI, and Litestar. Kodosumi addresses key challenges like running long-lasting agents, handling burst traffic, debugging complex workflows, and integrating open-source tools without vendor lock-in. It offers a framework-agnostic platform, minimal configuration via a single YAML file, and real-time observability through Ray’s dashboard. Ideal for developers building scalable AI agents, Kodosumi supports seamless integration with any LLMs, vector stores, or AI frameworks, making it a flexible solution for enterprise-grade AI applications.

Knowly AI
  • No ratings found!
Freshworks
(4.3/5)
  • Accuracy and Reliability:
    4.5
  • Cost-Efficiency:
    4.5
  • Customization and Flexibility:
    4.5
  • Data Privacy and Security:
    4
  • Ease of Use:
    4.5
  • Functionality and Features:
    4.5
  • Integration Capabilities:
    3.5
  • Performance and Speed:
    4
  • Support and Resources:
    4.5
Kodosumi
  • No ratings found!
Knowly AI
No ratings yet.
Be the first!
Freshworks
No ratings yet.
Be the first!
Kodosumi
No ratings yet.
Be the first!
Not Enough Data!

Freshworks

Pros

Intuitive Freshworks customer service platform with AI automation.

Fast setup for Freshworks CRM solutions and ITSM tools.

Seamless Freshworks app integrations with 1

000+ platforms.

Transparent pricing for Freshworks cost-effective software.

Strong Freshworks data security with GDPR compliance.

Cons

Freshworks support response times can be slow.

Complex CRM setup for small teams.

Limited offline functionality.

Billing issues reported for Freshworks CRM solutions.

Advanced features need technical expertise.

Not Enough Data!

If you're looking for other Social Commerce tools for Collectors, resellers, shoppers, and small businesses, you can also explore Whatnot, which are highly rated in 2025.

Knowly AI
  • Not Data Available!
Freshworks
  • Not Data Available!
Kodosumi
  • Not Data Available!