All these tools Knowly AI , Freshworks offer flexible pricing models suitable for Collectors, resellers, shoppers, and small businesses seeking AI-powered solutions to enhance their Social Commerce efforts.
Knowly AI
Freshworks
- Free - 0
- Growth Plan - $15/agent/month
- Pro Plan - $49/agent/month
- Enterprise Plan - $79/agent/month
These AI tools are among the best Social Commerce tools available in 2026. For Collectors, resellers, shoppers, and small businesses, tools like Knowly AI , Freshworks help streamline the Social Commerce process by offering AI-powered features.
What is Knowly AI?
Knowly AI is an advanced AI platform that empowers businesses, startups, and enterprises with reliable AI agents that automate web browsing routines and integrate with internal knowledge bases. Founded by a team led by YT, Knowly learns user-specific browsing patterns to eliminate repetitive tasks, delivering curated information with precision. Unlike generic AI chatbots, it offers secure, scalable deployment options cloud, on-premises, or private cloud making it ideal for cybersecurity professionals, data analysts, and business strategists.
What is Freshworks?
Freshworks is a global leader in AI-driven IT service management (ITSM) solutions, offering businesses of all sizes a smarter way to manage IT operations. Its flagship platform, Freshservice, is trusted by over 68,000 businesses worldwide, including RingCentral, Chargebee, and TaylorMade, for its scalability, ease of use, and rapid return on investment (ROI).
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Accuracy and Reliability:
4.5
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Cost-Efficiency:
4.5
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Customization and Flexibility:
4.5
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Data Privacy and Security:
4
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Ease of Use:
4.5
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Functionality and Features:
4.5
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Integration Capabilities:
3.5
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Performance and Speed:
4
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Support and Resources:
4.5
Freshworks
Intuitive Freshworks customer service platform with AI automation.
Fast setup for Freshworks CRM solutions and ITSM tools.
Seamless Freshworks app integrations with 1
000+ platforms.
Transparent pricing for Freshworks cost-effective software.
Strong Freshworks data security with GDPR compliance.
Freshworks support response times can be slow.
Complex CRM setup for small teams.
Limited offline functionality.
Billing issues reported for Freshworks CRM solutions.
Advanced features need technical expertise.
If you're looking for other Social Commerce tools for Collectors, resellers, shoppers, and small businesses, you can also explore Whatnot, which are highly rated in 2025.
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