BMC Helix vs Arthur AI vs Viva AI: Which On-Call Management tool is Best in 2025?

All these tools BMC Helix , Arthur AI , Viva AI offer flexible pricing models suitable for IT administrators, DevOps engineers seeking AI-powered solutions to enhance their On-Call Management efforts.

BMC Helix

Starting from
Ask For Price
Pricing Model:
  • Price - Contact

Arthur AI

Starting from
custom
Pricing Model:
  • Premium - Custom

Viva AI

Starting from
Free
Pricing Model:
  • Free - $0

These AI tools are among the best On-Call Management tools available in 2025. For IT administrators, DevOps engineers, tools like BMC Helix , Arthur AI , Viva AI help streamline the On-Call Management process by offering AI-powered features.

What is BMC Helix?

BMC Helix is a powerful multi cloud management software that transforms how businesses handle cloud it service management. With cutting-edge generative AI, it automates tasks and connects platforms like AWS and Azure for smarter workflows. Trusted by global enterprises, BMC Helix boosts efficiency and optimizes mainframe operations, helping teams deliver fast, reliable IT services.

What is Arthur AI?

Arthur AI is an MLOps platform that streamlines the deployment, monitoring, and management of conventional and generative AI models. Adam Wenchel is the CEO of Arthur AI.

What is Viva AI?

Viva AI is a platform that uses artificial intelligence so that one can make images and videos with ease. Not unlike an artist’s brush, the driving force behind the brush is AI, and the latter’s application is your finished product. For creating performances or even simple illustrations, Viva AI’s design and video production tools will assist your project with the pretrained AI.

BMC Helix
(4.2/5)
  • Accuracy and Reliability:
    4.5
  • Cost-Efficiency:
    4
  • Customization and Flexibility:
    4.5
  • Data Privacy and Security:
    4
  • Ease of Use:
    4.5
  • Functionality and Features:
    4.5
  • Integration Capabilities:
    4
  • Performance and Speed:
    3.5
  • Support and Resources:
    4.5
Arthur AI
(4.8/5)
  • Accuracy and Reliability:
    4.9
  • Cost-Efficiency:
    4.9
  • Customization and Flexibility:
    4.9
  • Ease of Use:
    4.8
  • Functionality and Features:
    4.7
  • Integration Capabilities:
    4.7
  • Performance and Speed:
    4.6
  • Support and Resources:
    4.8
Viva AI
(4.8/5)
  • Accuracy and Reliability:
    4.9
  • Cost-Efficiency:
    4.8
  • Customization and Flexibility:
    4.9
  • Data Privacy and Security:
    4.8
  • Ease of Use:
    4.8
  • Functionality and Features:
    4.8
  • Integration Capabilities:
    4.5
  • Performance and Speed:
    5
  • Support and Resources:
    4.7
BMC Helix
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Arthur AI
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Viva AI
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BMC Helix

Pros

Precise AI-driven automation and analytics.

Comprehensive ITSM and AIOps solutions.

Strong integrations with 1

000+ apps.

Reliable support with extensive resources.

Secure platform with GDPR compliance.

Cons

Pricing lacks upfront clarity.

Complex setup for smaller teams.

Limited offline functionality.

The steep learning curve for new users.

Focused mainly on enterprise needs.

Not Enough Data!
Not Enough Data!

If you're looking for other On-Call Management tools for IT administrators, DevOps engineers, you can also explore Parny, Pernell, which are highly rated in 2025.

BMC Helix
  • BMC Software
  • Houston, TX
Arthur AI
  • Arthur
  • New York, USA
Viva AI
  • Not Data Available!