All these tools Freshworks , Kodosumi offer flexible pricing models suitable for Collectors, resellers, shoppers, and small businesses seeking AI-powered solutions to enhance their Marketplace Technology efforts.
Freshworks
- Free - 0
- Growth Plan - $15/agent/month
- Pro Plan - $49/agent/month
- Enterprise Plan - $79/agent/month
Kodosumi
These AI tools are among the best Marketplace Technology tools available in 2025. For Collectors, resellers, shoppers, and small businesses, tools like Freshworks , Kodosumi help streamline the Marketplace Technology process by offering AI-powered features.
What is Freshworks?
Freshworks is a global leader in AI-driven IT service management (ITSM) solutions, offering businesses of all sizes a smarter way to manage IT operations. Its flagship platform, Freshservice, is trusted by over 68,000 businesses worldwide, including RingCentral, Chargebee, and TaylorMade, for its scalability, ease of use, and rapid return on investment (ROI).
What is Kodosumi?
Kodosumi is an open-source, distributed runtime environment designed to manage and execute AI agent services at an enterprise scale. Built on Ray, a powerful distributed computing framework, it simplifies the deployment, scaling, and monitoring of agentic workflows using Python, FastAPI, and Litestar. Kodosumi addresses key challenges like running long-lasting agents, handling burst traffic, debugging complex workflows, and integrating open-source tools without vendor lock-in. It offers a framework-agnostic platform, minimal configuration via a single YAML file, and real-time observability through Ray’s dashboard. Ideal for developers building scalable AI agents, Kodosumi supports seamless integration with any LLMs, vector stores, or AI frameworks, making it a flexible solution for enterprise-grade AI applications.
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Accuracy and Reliability:
4.5
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Cost-Efficiency:
4.5
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Customization and Flexibility:
4.5
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Data Privacy and Security:
4
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Ease of Use:
4.5
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Functionality and Features:
4.5
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Integration Capabilities:
3.5
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Performance and Speed:
4
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Support and Resources:
4.5
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Freshworks
Intuitive Freshworks customer service platform with AI automation.
Fast setup for Freshworks CRM solutions and ITSM tools.
Seamless Freshworks app integrations with 1
000+ platforms.
Transparent pricing for Freshworks cost-effective software.
Strong Freshworks data security with GDPR compliance.
Freshworks support response times can be slow.
Complex CRM setup for small teams.
Limited offline functionality.
Billing issues reported for Freshworks CRM solutions.
Advanced features need technical expertise.
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