Insighto.ai vs Build Chatbot: Which Customer Service tool is Best in 2025?

All these tools Insighto.ai , Build Chatbot offer flexible pricing models suitable for customer support agent, call center manager seeking AI-powered solutions to enhance their Customer Service efforts.

Insighto.ai

Starting from
$24/month
Pricing Model:
  • Free - $0
  • Gold - $24/month
  • Platinum - $99/month
  • Diamond - $499/month

Build Chatbot

Starting from
$19/month

These AI tools are among the best Customer Service tools available in 2025. For customer support agent, call center manager, tools like Insighto.ai , Build Chatbot help streamline the Customer Service process by offering AI-powered features.

What is Insighto.ai?

Insighto.ai is a no-code AI chatbot builder that allows users to make custom chatbot solutions powered by large language models (LLMs) trained on unique data. It empowers individuals and businesses to reach their goals through creative AI solutions.

What is Build Chatbot?

Build Chatbot is a powerful tool for creating chatbots. It is a no code chatbot builder, without much coding knowledge you can create chatbots. It gives valuable insights from your customer conversations. Up to 90% of your customer queries can be resolved using Build Chatbot. You can personalize the chatbots and customize background color, image and logo. It supports various file types such as docs, text, audio, video, URL’s , and pdf.

Insighto.ai
(4.7/5)
  • Accuracy and Reliability:
    4.6
  • Cost-Efficiency:
    4.8
  • Customization and Flexibility:
    4.7
  • Data Privacy and Security:
    4.7
  • Ease of Use:
    4.5
  • Functionality and Features:
    4.8
  • Integration Capabilities:
    4.6
  • Performance and Speed:
    4.6
  • Support and Resources:
    4.7
Build Chatbot
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Insighto.ai
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Build Chatbot
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Build Chatbot

Pros

No code chatbot builder.

Multiplatform chat accessibility.

Custom chatbots.

Supports all file types such as docs

text

audio

video

URL’s

and pdf.

Realtime chat updates.

Cons

Limited Customization.

Subscription plans pricing is high.

Limited control over AI logic..

If you're looking for other Customer Service tools for customer support agent, call center manager, you can also explore Chai AI, AlphaBot, which are highly rated in 2025.

Insighto.ai
  • Insighto.ai
  • Newark, New Jersey
Build Chatbot
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