Lighthouse vs Knowly AI vs Exscientia vs Freshworks: Which Mobile Commerce tool is Best in 2025?

All these tools Lighthouse , Knowly AI , Exscientia , Freshworks offer flexible pricing models suitable for Collectors, resellers, shoppers, and small businesses seeking AI-powered solutions to enhance their Mobile Commerce efforts.

Lighthouse

Starting from
custom

Knowly AI

Starting from
$7.9/month

Exscientia

Starting from
custom

Freshworks

Starting from
Free
Pricing Model:
  • Free - 0
  • Growth Plan - $15/agent/month
  • Pro Plan - $49/agent/month
  • Enterprise Plan - $79/agent/month

These AI tools are among the best Mobile Commerce tools available in 2025. For Collectors, resellers, shoppers, and small businesses, tools like Lighthouse , Knowly AI , Exscientia , Freshworks help streamline the Mobile Commerce process by offering AI-powered features.

What is Lighthouse?

Lighthouse, founded in 2012 in London, UK, is a transformative AI-driven hospitality revenue platform that empowers hotels and short-term rentals to maximize revenue through real-time data and AI-powered personalization. Following its $370 million Series C funding in November 2024 and acquisition of The Hotels Network in April 2025, Lighthouse serves over 70,000 hotels across 185 countries, including brands like Minor Hotels and Preferred Hotels. Its real-time data solutions for hotels process 1.7 billion daily rate updates, delivering a 32% uplift in direct bookings via AI tools like KITT and Superpilot. Trusted by hospitality leaders, Lighthouse streamlines pricing, marketing, and distribution for unmatched growth.

What is Knowly AI?

Knowly AI is an advanced AI platform that empowers businesses, startups, and enterprises with reliable AI agents that automate web browsing routines and integrate with internal knowledge bases. Founded by a team led by YT, Knowly learns user-specific browsing patterns to eliminate repetitive tasks, delivering curated information with precision. Unlike generic AI chatbots, it offers secure, scalable deployment options cloud, on-premises, or private cloud making it ideal for cybersecurity professionals, data analysts, and business strategists.

What is Exscientia?

Exscientia, founded in 2012 in Oxford, UK, is a trailblazing AI-driven drug discovery platform for precision medicine that leverages artificial intelligence to revolutionize pharmaceutical development. Acquired by Recursion Pharmaceuticals in November 2024, Exscientia combines AI, automation, and patient-centric data to design safer, more effective drugs faster. With over $450 million in milestone payments and a pipeline of more than 10 clinical and preclinical programs, patient-first AI for drug development has delivered the first three AI-designed drugs to clinical trials, achieving 10 times productivity gains. Trusted by partners like Sanofi and Bristol Myers Squibb, Exscientia operates globally, focusing on oncology and beyond.

What is Freshworks?

Freshworks is a global leader in AI-driven IT service management (ITSM) solutions, offering businesses of all sizes a smarter way to manage IT operations. Its flagship platform, Freshservice, is trusted by over 68,000 businesses worldwide, including RingCentral, Chargebee, and TaylorMade, for its scalability, ease of use, and rapid return on investment (ROI).

Lighthouse
(4.6/5)
  • Accuracy and Reliability:
    4.7
  • Cost-Efficiency:
    4.6
  • Customization and Flexibility:
    4.8
  • Data Privacy and Security:
    4.7
  • Ease of Use:
    4.5
  • Functionality and Features:
    4.4
  • Integration Capabilities:
    4.6
  • Performance and Speed:
    4.3
  • Support and Resources:
    4.8
Knowly AI
  • No ratings found!
Exscientia
(4.5/5)
  • Accuracy and Reliability:
    4.7
  • Cost-Efficiency:
    4.5
  • Customization and Flexibility:
    4.8
  • Data Privacy and Security:
    4.6
  • Ease of Use:
    4.5
  • Functionality and Features:
    4.4
  • Integration Capabilities:
    4.3
  • Performance and Speed:
    4.2
  • Support and Resources:
    4.7
Freshworks
(4.3/5)
  • Accuracy and Reliability:
    4.5
  • Cost-Efficiency:
    4.5
  • Customization and Flexibility:
    4.5
  • Data Privacy and Security:
    4
  • Ease of Use:
    4.5
  • Functionality and Features:
    4.5
  • Integration Capabilities:
    3.5
  • Performance and Speed:
    4
  • Support and Resources:
    4.5
Lighthouse
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Knowly AI
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Exscientia
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Freshworks
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Lighthouse

Pros

32% uplift in direct bookings.

1.7 billion daily rate updates.

Seamless 100+ booking engine integrations.

100-second support response time.

Trusted by 70

000+ hotels.

Cons

High costs for smaller properties.

Learning curve for complex features.

Minor OTA data discrepancies.

Occasional delays with large datasets.

Not Enough Data!

Exscientia

Pros

10x faster drug discovery.

95% accurate drug response predictions.

30% cost reduction in R&D.

Scalable AWS-powered platform.

Strong partnerships with Sanofi and Merck.

Cons

Requires technical expertise.

Minor third-party data privacy risks.

High initial costs for small firms.

Occasional support delays.

Freshworks

Pros

Intuitive Freshworks customer service platform with AI automation.

Fast setup for Freshworks CRM solutions and ITSM tools.

Seamless Freshworks app integrations with 1

000+ platforms.

Transparent pricing for Freshworks cost-effective software.

Strong Freshworks data security with GDPR compliance.

Cons

Freshworks support response times can be slow.

Complex CRM setup for small teams.

Limited offline functionality.

Billing issues reported for Freshworks CRM solutions.

Advanced features need technical expertise.

If you're looking for other Mobile Commerce tools for Collectors, resellers, shoppers, and small businesses, you can also explore Whatnot, which are highly rated in 2025.

Lighthouse
  • Lighthouse
  • London, UK
Knowly AI
  • Not Data Available!
Exscientia
  • Exscientia
  • Oxford, UK
Freshworks
  • Not Data Available!