All these tools Emily AI , Freshworks offer flexible pricing models suitable for Collectors, resellers, shoppers, and small businesses seeking AI-powered solutions to enhance their Resale and Secondhand Retail efforts.
Emily AI
Freshworks
- Free - 0
- Growth Plan - $15/agent/month
- Pro Plan - $49/agent/month
- Enterprise Plan - $79/agent/month
These AI tools are among the best Resale and Secondhand Retail tools available in 2025. For Collectors, resellers, shoppers, and small businesses, tools like Emily AI , Freshworks help streamline the Resale and Secondhand Retail process by offering AI-powered features.
What is Emily AI?
Emily is an advanced AI phone assistant designed to streamline communication by acting as a virtual receptionist. It screens all incoming calls using human-sounding voices to greet callers, answer common questions such as business hours, prices, or policies, and capture detailed call transcripts. Emily ensures you only receive notifications for important calls via instant push notifications, SMS, or email while effectively handling spam, scammers, and robocalls with a custom time-waster script and silent blocking for repeat offenders. For outbound calls, Emily manages tasks such as rescheduling appointments and removing numbers from sales lists, with seamless integration to Google Calendar for automatic appointment slotting. Developed by Bobby Boy Holdings, Inc., Emily offers a 3-day free trial, with subscription options that unlock advanced features, including analytics, caller sentiment scores, and multi-number routing. Ideal for businesses and individuals seeking efficient call management, Emily learns from user feedback to personalize interactions and match your brand's voice.
What is Freshworks?
Freshworks is a global leader in AI-driven IT service management (ITSM) solutions, offering businesses of all sizes a smarter way to manage IT operations. Its flagship platform, Freshservice, is trusted by over 68,000 businesses worldwide, including RingCentral, Chargebee, and TaylorMade, for its scalability, ease of use, and rapid return on investment (ROI).
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Accuracy and Reliability:
4.5
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Cost-Efficiency:
4.5
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Customization and Flexibility:
4.5
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Data Privacy and Security:
4
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Ease of Use:
4.5
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Functionality and Features:
4.5
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Integration Capabilities:
3.5
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Performance and Speed:
4
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Support and Resources:
4.5
Freshworks
Intuitive Freshworks customer service platform with AI automation.
Fast setup for Freshworks CRM solutions and ITSM tools.
Seamless Freshworks app integrations with 1
000+ platforms.
Transparent pricing for Freshworks cost-effective software.
Strong Freshworks data security with GDPR compliance.
Freshworks support response times can be slow.
Complex CRM setup for small teams.
Limited offline functionality.
Billing issues reported for Freshworks CRM solutions.
Advanced features need technical expertise.
If you're looking for other Resale and Secondhand Retail tools for Collectors, resellers, shoppers, and small businesses, you can also explore Whatnot, which are highly rated in 2025.
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