ElevenLabs vs Descript: Which AI Receptionist tool is Best in 2025?

All these tools ElevenLabs , Descript offer flexible pricing models suitable for front desk managers, customer service teams seeking AI-powered solutions to enhance their AI Receptionist efforts.

ElevenLabs

Starting from
$5/month
Pricing Model:
  • Free - $0/month
  • Starter - $5/month
  • Creator - $11/month
  • Pro - $99/month
  • Scale - $330/month
  • Business - $1320/month

Descript

Starting from
Free
Pricing Model:
  • Hobbyist - $12/person/month
  • Creator - $24/person/month
  • Business - $40/person/month

These AI tools are among the best AI Receptionist tools available in 2025. For front desk managers, customer service teams, tools like ElevenLabs , Descript help streamline the AI Receptionist process by offering AI-powered features.

What is ElevenLabs?

ElevenLabs is a software company founded in 2022 by Piotr Dąbkowski and Mati Staniszewski, specializing in developing natural-sounding speech synthesis software using deep learning. The company has raised significant funding, with a Series B round in January 2024 valuing it at $1.1 billion, backed by investors like Andreessen Horowitz and Sequoia Capital. ElevenLabs is known for its realistic and expressive AI voices, powering applications for millions of creators, developers, and enterprises. Their flagship product, Eleven v3 (alpha), is described as the most expressive text-to-speech (TTS) model, capable of delivering human-like speech with emotions, accents, and multilingual support. The platform also offers speech-to-text (STT), voice changer, conversational AI, dubbing, voice cloning, and ElevenReader, an app for reading text aloud. The company’s technology is used for audiobooks, video voiceovers, podcasts, customer service, and accessibility, making content universally accessible in any language and voice.

What is Descript?

Descript is the simple, powerful way to make video and podcasts. Now in our digital time, video content is a strong way to talk, sell things and work together. People want to make fun YouTube and TikTok videos, great podcasts or use clips for marketing sales. They need an easy video editor, never more demanding than now. Start using Descript, a new video editing software that wants to change how we make and edit videos. Descript is both a simple video editor and powerful video editor. Descript provides premium stock videos , sound effects, music tracks and images.

ElevenLabs
  • No ratings found!
Descript
(4.4/5)
  • Accuracy and Reliability:
    4.2
  • Cost-Efficiency:
    4.5
  • Customization and Flexibility:
    4.8
  • Data Privacy and Security:
    4.0
  • Ease of Use:
    4.0
  • Functionality and Features:
    4.8
  • Integration Capabilities:
    4.5
  • Performance and Speed:
    4.2
  • Support and Resources:
    4.5
ElevenLabs
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Descript
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Descript

Pros

Best Tool for video editing and podcasting

Easy to use

Creates Transcriptions and audiograms

Descript is a time saver tool.

Millions of premium stock media.

Remove your background with a click using an AI powered green screen.

Can easily create realistic voice clones .

Removes filler words

It quickly generates compelling scripts and also rewrites drafts into engaging scripts.

Automatically generates blog posts by using podcasts

videos and scripts.

Cons

Overdubbing long scripts crashes the app.

Expensive packages.

If you're looking for other AI Receptionist tools for front desk managers, customer service teams, you can also explore Arini AI, which are highly rated in 2025.

ElevenLabs
  • ElevenLabs
  • New York
Descript
  • Descript
  • San Francisco, CA