BMC Helix vs VMware: Which IT Automation and Configuration Management tool is Best in 2025?

All these tools BMC Helix , VMware offer flexible pricing models suitable for DevOps engineers, system administrators seeking AI-powered solutions to enhance their IT Automation and Configuration Management efforts.

BMC Helix

Starting from
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Pricing Model:
  • Price - Contact

VMware

Starting from
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Pricing Model:
  • Price - Contact Sales

These AI tools are among the best IT Automation and Configuration Management tools available in 2026. For DevOps engineers, system administrators, tools like BMC Helix , VMware help streamline the IT Automation and Configuration Management process by offering AI-powered features.

What is BMC Helix?

BMC Helix is a powerful multi cloud management software that transforms how businesses handle cloud it service management. With cutting-edge generative AI, it automates tasks and connects platforms like AWS and Azure for smarter workflows. Trusted by global enterprises, BMC Helix boosts efficiency and optimizes mainframe operations, helping teams deliver fast, reliable IT services.

What is VMware?

VMware Cloud Foundation, Broadcom’s flagship private cloud platform, streamlines enterprise IT with integrated compute, storage, and networking. Designed for agility, it offers automated management and zero-trust security, empowering businesses to scale modern apps and AI workloads seamlessly. Whether on-premises or hybrid, it delivers a unified cloud experience to drive innovation.

BMC Helix
(4.2/5)
  • Accuracy and Reliability:
    4.5
  • Cost-Efficiency:
    4
  • Customization and Flexibility:
    4.5
  • Data Privacy and Security:
    4
  • Ease of Use:
    4.5
  • Functionality and Features:
    4.5
  • Integration Capabilities:
    4
  • Performance and Speed:
    3.5
  • Support and Resources:
    4.5
VMware
(4.3/5)
  • Accuracy and Reliability:
    4.5
  • Cost-Efficiency:
    4
  • Customization and Flexibility:
    4.5
  • Data Privacy and Security:
    4.5
  • Ease of Use:
    4.5
  • Functionality and Features:
    4.5
  • Integration Capabilities:
    4.5
  • Performance and Speed:
    3.5
  • Support and Resources:
    4.5
BMC Helix
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VMware
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BMC Helix

Pros

Precise AI-driven automation and analytics.

Comprehensive ITSM and AIOps solutions.

Strong integrations with 1

000+ apps.

Reliable support with extensive resources.

Secure platform with GDPR compliance.

Cons

Pricing lacks upfront clarity.

Complex setup for smaller teams.

Limited offline functionality.

The steep learning curve for new users.

Focused mainly on enterprise needs.

VMware

Pros

Reliable virtualization with robust vSphere and vSAN.

Extensive features for multi-cloud and app modernization.

Strong integrations with AWS

Azure

and Kubernetes.

High-performance automation and workload management.

Secure with NSX and zero-trust capabilities.

Cons

Subscription pricing lacks transparency.

Complex setup for smaller organizations.

No free tier after the Broadcom acquisition.

Limited offline functionality for management.

The steep learning curve for advanced tools.

If you're looking for other IT Automation and Configuration Management tools for DevOps engineers, system administrators, you can also explore Ansible, which are highly rated in 2025.

BMC Helix
  • BMC Software
  • Houston, TX
VMware
  • Broadcom
  • Palo Alto. California