BMC Helix vs ServiceNow: Which Artificial Intelligence for IT Operations (AIOps) tool is Best in 2025?

All these tools BMC Helix , ServiceNow offer flexible pricing models suitable for IT operations managers, infrastructure automation engineers seeking AI-powered solutions to enhance their Artificial Intelligence for IT Operations (AIOps) efforts.

BMC Helix

Starting from
Ask For Price
Pricing Model:
  • Price - Contact

ServiceNow

Starting from
$100/user/month
Pricing Model:
  • ITSM Starts at - $100/user/month

These AI tools are among the best Artificial Intelligence for IT Operations (AIOps) tools available in 2025. For IT operations managers, infrastructure automation engineers, tools like BMC Helix , ServiceNow help streamline the Artificial Intelligence for IT Operations (AIOps) process by offering AI-powered features.

What is BMC Helix?

BMC Helix is a powerful multi cloud management software that transforms how businesses handle cloud it service management. With cutting-edge generative AI, it automates tasks and connects platforms like AWS and Azure for smarter workflows. Trusted by global enterprises, BMC Helix boosts efficiency and optimizes mainframe operations, helping teams deliver fast, reliable IT services.

What is ServiceNow?

ServiceNow is revolutionizing how businesses operate by integrating AI, data, and workflows into a single platform. Designed to drive business transformation, ServiceNow empowers organizations to automate processes, enhance productivity, and deliver superior customer experiences. Here’s how ServiceNow is putting AI to work for people and businesses worldwide.

BMC Helix
(4.2/5)
  • Accuracy and Reliability:
    4.5
  • Cost-Efficiency:
    4
  • Customization and Flexibility:
    4.5
  • Data Privacy and Security:
    4
  • Ease of Use:
    4.5
  • Functionality and Features:
    4.5
  • Integration Capabilities:
    4
  • Performance and Speed:
    3.5
  • Support and Resources:
    4.5
ServiceNow
  • No ratings found!
BMC Helix
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ServiceNow
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BMC Helix

Pros

Precise AI-driven automation and analytics.

Comprehensive ITSM and AIOps solutions.

Strong integrations with 1

000+ apps.

Reliable support with extensive resources.

Secure platform with GDPR compliance.

Cons

Pricing lacks upfront clarity.

Complex setup for smaller teams.

Limited offline functionality.

The steep learning curve for new users.

Focused mainly on enterprise needs.

Not Enough Data!

If you're looking for other Artificial Intelligence for IT Operations (AIOps) tools for IT operations managers, infrastructure automation engineers, you can also explore Splunk, Bunnyshell, which are highly rated in 2025.

BMC Helix
  • BMC Software
  • Houston, TX
ServiceNow
  • ServiceNow
  • Santa Clara, CA