BMC Helix vs ServiceNow vs OpenStack vs Cast AI: Which IT Automation and Configuration Management tool is Best in 2025?

All these tools BMC Helix , ServiceNow , OpenStack , Cast AI offer flexible pricing models suitable for DevOps engineers, system administrators seeking AI-powered solutions to enhance their IT Automation and Configuration Management efforts.

BMC Helix

Starting from
Ask For Price
Pricing Model:
  • Price - Contact

ServiceNow

Starting from
$100/user/month
Pricing Model:
  • ITSM Starts at - $100/user/month

OpenStack

Starting from
Free
Pricing Model:
  • Price - Free

Cast AI

Starting from
$200/month
Pricing Model:
  • Free monitoring - $0/month
  • Growth - $200/month + $5/CPU
  • Growth PRO - $1000/month + $5/CPU
  • Enterprise - Custom

These AI tools are among the best IT Automation and Configuration Management tools available in 2025. For DevOps engineers, system administrators, tools like BMC Helix , ServiceNow , OpenStack , Cast AI help streamline the IT Automation and Configuration Management process by offering AI-powered features.

What is BMC Helix?

BMC Helix is a powerful multi cloud management software that transforms how businesses handle cloud it service management. With cutting-edge generative AI, it automates tasks and connects platforms like AWS and Azure for smarter workflows. Trusted by global enterprises, BMC Helix boosts efficiency and optimizes mainframe operations, helping teams deliver fast, reliable IT services.

What is ServiceNow?

ServiceNow is revolutionizing how businesses operate by integrating AI, data, and workflows into a single platform. Designed to drive business transformation, ServiceNow empowers organizations to automate processes, enhance productivity, and deliver superior customer experiences. Here’s how ServiceNow is putting AI to work for people and businesses worldwide.

What is OpenStack?

OpenStack empowers enterprises with a flexible open source cloud computing platform, ideal for OpenStack private cloud and public cloud deployments. Supported by the OpenInfra Foundation, it competes with AWS cloud resources while offering unmatched customization. From telecom to gaming, OpenStack drives cloud management platforms.

What is Cast AI?

Cast AI is a leading platform designed to automate and optimize the performance of applications running on Kubernetes, a popular system for managing containerized applications in the cloud. Founded to tackle the growing challenge of rising cloud costs and complex infrastructure management, Cast AI provides tools that automate resource allocation, monitor usage in real-time, and ensure compliance with security standards. Cast AI recently secured $108 million in a Series C funding round to advance its Application Performance Automation technology.

BMC Helix
(4.2/5)
  • Accuracy and Reliability:
    4.5
  • Cost-Efficiency:
    4
  • Customization and Flexibility:
    4.5
  • Data Privacy and Security:
    4
  • Ease of Use:
    4.5
  • Functionality and Features:
    4.5
  • Integration Capabilities:
    4
  • Performance and Speed:
    3.5
  • Support and Resources:
    4.5
ServiceNow
  • No ratings found!
OpenStack
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Cast AI
  • No ratings found!
BMC Helix
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ServiceNow
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OpenStack
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Cast AI
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BMC Helix

Pros

Precise AI-driven automation and analytics.

Comprehensive ITSM and AIOps solutions.

Strong integrations with 1

000+ apps.

Reliable support with extensive resources.

Secure platform with GDPR compliance.

Cons

Pricing lacks upfront clarity.

Complex setup for smaller teams.

Limited offline functionality.

The steep learning curve for new users.

Focused mainly on enterprise needs.

Not Enough Data!
Not Enough Data!
Not Enough Data!

If you're looking for other IT Automation and Configuration Management tools for DevOps engineers, system administrators, you can also explore Ansible, which are highly rated in 2025.

BMC Helix
  • BMC Software
  • Houston, TX
ServiceNow
  • ServiceNow
  • Santa Clara, CA
OpenStack
  • OpenStack Foundation
  • Austin, Texas, United States
Cast AI
  • CAST AI
  • Vilnius