All these tools Freshworks , Starburst offer flexible pricing models suitable for Direct-to-Consumer (DTC) Brands, B2B Retailers, Small to Medium Enterprises (SMEs), Large Enterprises, Subscription Box Companies, Health & Beauty Brands, Food & Beverage Companies, Furniture & Home Goods Brands seeking AI-powered solutions to enhance their Ecommerce Fulfillment Platform efforts.
Freshworks
- Free - 0
- Growth Plan - $15/agent/month
- Pro Plan - $49/agent/month
- Enterprise Plan - $79/agent/month
Starburst
- Free - $0
- Pro - $0.50/credit
- Enterprise - $0.75/credit
- Mission-Critical - $1.00/credit
These AI tools are among the best Ecommerce Fulfillment Platform tools available in 2025. For Direct-to-Consumer (DTC) Brands, B2B Retailers, Small to Medium Enterprises (SMEs), Large Enterprises, Subscription Box Companies, Health & Beauty Brands, Food & Beverage Companies, Furniture & Home Goods Brands, tools like Freshworks , Starburst help streamline the Ecommerce Fulfillment Platform process by offering AI-powered features.
What is Freshworks?
Freshworks is a global leader in AI-driven IT service management (ITSM) solutions, offering businesses of all sizes a smarter way to manage IT operations. Its flagship platform, Freshservice, is trusted by over 68,000 businesses worldwide, including RingCentral, Chargebee, and TaylorMade, for its scalability, ease of use, and rapid return on investment (ROI).
What is Starburst?
Starburst, founded in 2017 by Justin Borgman, Matt Fuller, and Martin Traverso in Boston, Massachusetts, is a cutting-edge data lake analytics platform for AI built on open-source Trino. Designed to unify, govern, and analyze data across cloud, on-premises, and hybrid environments, Starburst empowers enterprises like Comcast, HSBC, and Verizon to access over 50 petabytes of data with 10x faster query performance. With $414 million in funding, Starburst’s AI-driven data platform for enterprises supports 400 million+ AI queries, offering a fully managed cloud solution and self-managed Enterprise edition. It's open data lakehouse architecture eliminates costly migrations, making it a leader in scalable analytics.
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Accuracy and Reliability:
4.5
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Cost-Efficiency:
4.5
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Customization and Flexibility:
4.5
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Data Privacy and Security:
4
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Ease of Use:
4.5
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Functionality and Features:
4.5
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Integration Capabilities:
3.5
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Performance and Speed:
4
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Support and Resources:
4.5
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Accuracy and Reliability:
4.7
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Cost-Efficiency:
4.6
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Customization and Flexibility:
4.8
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Data Privacy and Security:
4.7
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Ease of Use:
4.5
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Functionality and Features:
4.4
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Integration Capabilities:
4.3
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Performance and Speed:
4.5
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Support and Resources:
4.8
Freshworks
Intuitive Freshworks customer service platform with AI automation.
Fast setup for Freshworks CRM solutions and ITSM tools.
Seamless Freshworks app integrations with 1
000+ platforms.
Transparent pricing for Freshworks cost-effective software.
Strong Freshworks data security with GDPR compliance.
Freshworks support response times can be slow.
Complex CRM setup for small teams.
Limited offline functionality.
Billing issues reported for Freshworks CRM solutions.
Advanced features need technical expertise.
Starburst
10x faster queries with Warp Speed.
50+ data source connectors.
Free Galaxy trial with $500 credits.
Open architecture supports Iceberg
Delta Lake.
Strong RBAC/ABAC governance.
Complex setups need expertise.
Enterprise pricing lacks transparency.
Third-party connector security concerns.
Occasional support delays.
If you're looking for other Ecommerce Fulfillment Platform tools for Direct-to-Consumer (DTC) Brands, B2B Retailers, Small to Medium Enterprises (SMEs), Large Enterprises, Subscription Box Companies, Health & Beauty Brands, Food & Beverage Companies, Furniture & Home Goods Brands, you can also explore Flowspace, which are highly rated in 2025.
- Not Data Available!
- Starburst
- Boston, Massachusetts