Freshworks vs Emily AI vs Kodosumi vs Socialprofiler: Which Marketplace Technology tool is Best in 2025?

All these tools Freshworks , Emily AI , Kodosumi , Socialprofiler offer flexible pricing models suitable for Collectors, resellers, shoppers, and small businesses seeking AI-powered solutions to enhance their Marketplace Technology efforts.

Freshworks

Starting from
Free
Pricing Model:
  • Free - 0
  • Growth Plan - $15/agent/month
  • Pro Plan - $49/agent/month
  • Enterprise Plan - $79/agent/month

Emily AI

Starting from
$9.99/month

Kodosumi

Starting from
free

Socialprofiler

Starting from
$4.99/month
Pricing Model:
  • Personal - $6.99/month
  • Family - $12.24/month
  • Small business - $79.99/month
  • Professional - $149.99/month
  • Large business - $599.99/month
  • Corporate - $1099.99/month

These AI tools are among the best Marketplace Technology tools available in 2025. For Collectors, resellers, shoppers, and small businesses, tools like Freshworks , Emily AI , Kodosumi , Socialprofiler help streamline the Marketplace Technology process by offering AI-powered features.

What is Freshworks?

Freshworks is a global leader in AI-driven IT service management (ITSM) solutions, offering businesses of all sizes a smarter way to manage IT operations. Its flagship platform, Freshservice, is trusted by over 68,000 businesses worldwide, including RingCentral, Chargebee, and TaylorMade, for its scalability, ease of use, and rapid return on investment (ROI).

What is Emily AI?

Emily is an advanced AI phone assistant designed to streamline communication by acting as a virtual receptionist. It screens all incoming calls using human-sounding voices to greet callers, answer common questions such as business hours, prices, or policies, and capture detailed call transcripts. Emily ensures you only receive notifications for important calls via instant push notifications, SMS, or email while effectively handling spam, scammers, and robocalls with a custom time-waster script and silent blocking for repeat offenders. For outbound calls, Emily manages tasks such as rescheduling appointments and removing numbers from sales lists, with seamless integration to Google Calendar for automatic appointment slotting. Developed by Bobby Boy Holdings, Inc., Emily offers a 3-day free trial, with subscription options that unlock advanced features, including analytics, caller sentiment scores, and multi-number routing. Ideal for businesses and individuals seeking efficient call management, Emily learns from user feedback to personalize interactions and match your brand's voice.

What is Kodosumi?

Kodosumi is an open-source, distributed runtime environment designed to manage and execute AI agent services at an enterprise scale. Built on Ray, a powerful distributed computing framework, it simplifies the deployment, scaling, and monitoring of agentic workflows using Python, FastAPI, and Litestar. Kodosumi addresses key challenges like running long-lasting agents, handling burst traffic, debugging complex workflows, and integrating open-source tools without vendor lock-in. It offers a framework-agnostic platform, minimal configuration via a single YAML file, and real-time observability through Ray’s dashboard. Ideal for developers building scalable AI agents, Kodosumi supports seamless integration with any LLMs, vector stores, or AI frameworks, making it a flexible solution for enterprise-grade AI applications.

What is Socialprofiler?

Socialprofiler is an AI-powered platform that analyzes social media activity on platforms like Facebook, TikTok, Instagram, and X to create detailed reports on a person’s interests, locations, and professions. It goes beyond traditional background checks by identifying red flags and mapping personal networks, helping users make informed decisions in various contexts. It offers reverse social media lookups using names, usernames, or states.

Freshworks
(4.3/5)
  • Accuracy and Reliability:
    4.5
  • Cost-Efficiency:
    4.5
  • Customization and Flexibility:
    4.5
  • Data Privacy and Security:
    4
  • Ease of Use:
    4.5
  • Functionality and Features:
    4.5
  • Integration Capabilities:
    3.5
  • Performance and Speed:
    4
  • Support and Resources:
    4.5
Emily AI
  • No ratings found!
Kodosumi
  • No ratings found!
Socialprofiler
(4.5/5)
  • Accuracy and Reliability:
    4.7
  • Cost-Efficiency:
    4.8
  • Customization and Flexibility:
    4.6
  • Data Privacy and Security:
    4.7
  • Ease of Use:
    4.4
  • Functionality and Features:
    4.5
  • Integration Capabilities:
    4.3
  • Performance and Speed:
    4.6
  • Support and Resources:
    4.2
Freshworks
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Emily AI
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Kodosumi
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Socialprofiler
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Freshworks

Pros

Intuitive Freshworks customer service platform with AI automation.

Fast setup for Freshworks CRM solutions and ITSM tools.

Seamless Freshworks app integrations with 1

000+ platforms.

Transparent pricing for Freshworks cost-effective software.

Strong Freshworks data security with GDPR compliance.

Cons

Freshworks support response times can be slow.

Complex CRM setup for small teams.

Limited offline functionality.

Billing issues reported for Freshworks CRM solutions.

Advanced features need technical expertise.

Not Enough Data!
Not Enough Data!

Socialprofiler

Pros

99% accurate interest analysis.

Instant reports in seconds.

Affordable at $6.99/month.

Easy-to-use dashboard.

Detects red flags.

Cons

Limited to public accounts.

Minimal integrations.

Lacks data handling transparency.

Limited live support.

If you're looking for other Marketplace Technology tools for Collectors, resellers, shoppers, and small businesses, you can also explore Whatnot, Snappr, which are highly rated in 2025.

Freshworks
  • Not Data Available!
Emily AI
  • Not Data Available!
Kodosumi
  • Not Data Available!
Socialprofiler
  • Not Data Available!