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ServiceNow updates

The full release history for ServiceNow — every new feature, pricing change and integration, sourced from their official changelog and social media, then verified by our editors.

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26Updates tracked
1.3Avg. updates / month
Feb 2025Added On
Jun 16Last updated
Sourced from ServiceNow's official changelog and social media, verified by our editors.

Showing 6 of 26 updates

Earlier

Showcase

ServiceNow's AI Maturity Tool Enhances Enterprise Benchmarking

ServiceNow's Enterprise AI Maturity Benchmarking Tool 2025 empowers organizations to assess their AI journey by comparing performance across key areas like strategy, governance, and workflows. Based on a survey of 4,500 global executives, the tool identifies best practices from AI pacesetters, offering actionable insights for industries like automotive. It provides a clear, interactive way to measure AI maturity and pinpoint improvement areas. Explore the tool to drive your organization’s AI transformation forward.

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Reports

ServiceNow Report Maps Global AI Maturity Hot Spots

ServiceNow’s 2025 Enterprise AI Maturity Index reveals a nine-point drop in average AI maturity scores, highlighting struggles with innovation pace and skills gaps. Despite this, Pacesetters lead with a score of 44, leveraging the ServiceNow AI Platform for superior efficiency and margins. The report outlines five key strategies top performers use to excel in AI adoption, offering industry insights for success. Download the full report to discover how to boost your AI maturity and drive business value.

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Awards & Honours

ServiceNow Secures Fortune 500 Spot for Third Year

ServiceNow celebrates its third consecutive year on the Fortune 500 list, highlighting its leadership in enterprise software and AI innovation. The ServiceNow AI Platform drives durable growth, delivering premium solutions for workflow automation and business transformation. With $10.6 billion in subscription revenue and a 26% growth rate, ServiceNow empowers customers like Stellantis and AstraZeneca to achieve efficiency and innovation. Explore career opportunities to join ServiceNow and shape the future of AI-driven work.

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Reports

ServiceNow’s AI Maturity Index 2025 Reveals Industry Leaders

ServiceNow’s Enterprise AI Maturity Index 2025, in partnership with Oxford Economics, surveys 4,500 global executives to highlight how Pacesetter organizations leverage AI for superior business outcomes. Despite a nine-point drop in average AI maturity scores due to skills gaps and data privacy concerns, industries like technology and banking excel by integrating AI strategically. The report offers actionable insights into leadership, governance, and workflow integration to boost AI adoption. Download the full report at servicenow.com to assess your organization’s AI maturity and gain a competitive edge.

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Reports

ServiceNow Report Reveals AI Maturity Challenges for Enterprises

ServiceNow’s 2025 Enterprise AI Maturity Index shows a nine-point drop in average AI maturity scores, driven by skills gaps and data privacy concerns. Despite this, Pacesetter organizations, particularly in India and tech, achieve higher efficiency and margins through strategic AI adoption. The report emphasizes human-centric strategies and robust governance for success. Access the full insights at servicenow.com.

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Feature

ServiceNow’s AI Platform Streamlines Business Operations

ServiceNow’s AI Platform integrates generative AI and workflow automation to enhance IT efficiency, proactively resolving issues and reducing manual tasks. With tools like Now Assist, businesses can empower self-service, boost productivity, and optimize costs across industries. The platform unifies data and AI to deliver seamless digital operations. Discover how to transform your workflows at servicenow.com.

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The content on this website is written and reviewed by experts in the fields of Artificial Intelligence and Software. Additionally, we may incorporate public opinions sourced from various social media platforms to ensure a comprehensive perspective. Please note that the screenshots and images featured on this website are sourced from ServiceNow' website. We extend our gratitude and give full credit to ServiceNow for their valuable contributions. This page may include external affiliate links, which could earn us a commission if you decide to make a purchase through those links. However, the opinions expressed on this page are our own, and we do not accept payment for favorable reviews.