Beacons AI vs Kore.ai: Which Customer Service tool is Best in 2025?

All these tools Beacons AI , Kore.ai offer flexible pricing models suitable for customer support agent, call center manager seeking AI-powered solutions to enhance their Customer Service efforts.

Beacons AI

Starting from
$8.33/month
Pricing Model:
  • Free Plan - $0
  • Creator Pro - $8.33/month
  • Store Pro - $25/month
  • Business Pro - $75/month

Kore.ai

Starting from
$0.2/conversation

These AI tools are among the best Customer Service tools available in 2025. For customer support agent, call center manager, tools like Beacons AI , Kore.ai help streamline the Customer Service process by offering AI-powered features.

What is Beacons AI?

Beacons AI is an application where you can find tools and resources needed by content creators, influencers, and any online business to be efficient and receive maximum profit. It offers an interactive interface where users can control different elements of their web profile through a single AI-featured Link-in-Bio.

What is Kore.ai?

Kore.ai is a platform that helps businesses automate tasks by building AI powered intelligent virtual assistants(VA’s). Kore.ai provides Customer Experience(CX) solutions that include Bank Assist, Retail Assist, Search Assist,and Health Assist.It also provides Employee Experience (EX) solutions that include IT Assist, HR Assist, Agent Assist, Search Assist. It is applicable to industries such as manufacturing, retail, travel hospitality, telecom, electronics, consumer goods, health insurance, life sciences and financial services.

Beacons AI
(4.8/5)
  • Accuracy and Reliability:
    4.8
  • Cost-Efficiency:
    4.9
  • Customization and Flexibility:
    4.9
  • Data Privacy and Security:
    4.8
  • Ease of Use:
    4.7
  • Functionality and Features:
    4.8
  • Integration Capabilities:
    4.8
  • Performance and Speed:
    4.9
  • Support and Resources:
    4.8
Kore.ai
  • No ratings found!
Beacons AI
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Kore.ai
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Kore.ai

Pros

Easy to use.

Virtual assistants can be deployed for any channel whether it’s web

text

or voice.

Kore.ai supports Natural Language Processing(NLP).

It can be integrated with various business systems

CRM

ticketing and data access.

Kore.ai allows customization of virtual assistants.

Cons

Cost is higher compared to other chatbot platforms.

Security concerns such as data security and privacy.

Migrating data to another platform might be challenging.

If you're looking for other Customer Service tools for customer support agent, call center manager, you can also explore Build Chatbot, Chai AI, AlphaBot, Insighto.ai, which are highly rated in 2025.

Beacons AI
  • Beacons
  • San Francisco
Kore.ai
  • Not Data Available!